All sales on www.sergio-reyes.com are final. No refunds or exchanges can be given once your order has been submitted. However, we strive for customer satisfaction. So we offer 100% money back guarantee abiding to the following conditions:
1. We reserve the right to dispute this claim if we have any reason to believe that you are exercising this offer for self-gain. Also, if you have exercised this offer repeatedly, we reserve the right to dispute this claim including banning your IP address and customer information from future orders, and we reserve the right to report you to the appropriate authority if we feel you are exercising this for self-gain. We wish to provide you with a guarantee, but we do not wish to be taken advantage of.
2. All money-back claims must be emailed to firstname.lastname@example.org within 10 days of your product purchase. We reserve the right to request a paper request sent via U.S. Post or through whichever means we request.
3. Let's keep this clean. We want to earn the right to serve you, but PLEASE only request this policy for legitimate reasons. We wish to keep you as a customer, and only ask the same respect.